Scam using Paypal : cs.careu


Scam contentsDon't understand, but ordered sandals 04/15/19.
Your comments / analysisHave not received sandals ordered 04/15/19, $36.98 paid by PayPal, feel a scam
Other references (2 comments)
More info +Chargeback: how to get your money back after a scam
What to do in case of scam ?
Warn your friends!


  • Ellen Prattecke 05/17/2019 at 05:29 PM

    WHERE is my order 45424 pay pal has taken it out of my account.

  • Judy 05/19/2019 at 10:57 PM

    I ordered Shoes also have not received. paid with pay pal??? Judy James

  • ORA 05/22/2019 at 05:08 AM


  • DIAN 05/22/2019 at 03:47 PM

    I also ordered sandals on 4/30/2019 paid thru paypal have not received them

  • Shirley 05/23/2019 at 09:45 PM

    I have ordered sandals and have not received them paid thru you , I thin k it must be a scam and they do not answer there email site , the postmaster says undeliverable , paid over 26.00

  • Marlene A Ehmer 05/27/2019 at 11:15 PM

    I too ordered sandals on April 22. Got charged through PayPal $ shoes yet!! May 27

  • dumbdumb 05/28/2019 at 08:54 AM

    i ordered sandals also....this makes me sick....26.98 also....i never buy online...this was my first time and i've learned a lesson!! and i've been waiting and waiting.....

  • trinket 05/28/2019 at 08:28 PM

    i ordered multifunctional Effervescent Spray feb 5 and am still waiting for product said lengthy delivery.

  • Jessica 05/28/2019 at 10:13 PM

    I paid almost $50 on April 26 for two pair of sandals that haven't come. How do I get my money back?

  • Cindy 05/30/2019 at 06:57 PM

    Ordered sandals 5/5, paypal already took the $ out but never received the product even though their receipt said the money wouldn't leave my account until they process the order. Never heard from them again and their email address is undeliverable.

  • Royetta 05/30/2019 at 09:03 PM

    I would like to buy more shoes. How do I find you?

    Please let me know where to bind you.

  • BradentonBeauty 05/30/2019 at 10:00 PM

    First they couldn't find my order number, then they said my sandals were "being inspected before shipment," but my sandals have never been shipped. I ended up filing a complaint via Paypal. The emails from what I thought was "Conybebe" had mis-spellings and multiple grammatical errors. This company works via Facebook Audience, an ad service. I don't believe this is a real company.

  • Anderella 06/10/2019 at 09:56 PM

    Same thing happened to me. I spent 176 dollars and it's been over a month, can't get a hold of them through email ( won't even send)...I'm livid.

  • Gillian 06/14/2019 at 06:37 PM

    Ordered through pay pal LL330541467CN Order No. #56121 paid never received sandals

  • Ugh!!! 06/17/2019 at 04:49 AM

    Ordered items on 05/24, did not receive items. Sent email to and got an email back that the email account is full. I requested my money back from PayPal and will be disputing the charge on my credit card. THIS LOOKS LIKE A SCAM TO ME!!

  • Susie 06/17/2019 at 05:13 AM

    I ordered 2 sabadões from in April 21 2019 still have not receive it!!

  • Pal 06/17/2019 at 11:17 AM

    I ordered a Nike shoe as well on 07/June and my order is pending, sent 3 emails and no answer at all. Seems it's a SCAM ! The website is still working !!! What can we do to report this scam to whom ? How can we get our money back ?? They withdrew the money and do not ship anything ? This can be done without any penalty ???
    Do you know somebody what we can do to get the money back or reach this "company" ?

  • Deb 06/17/2019 at 02:09 PM

    I too ordered sandals in May and received them about a month later. I don’t like the quality. They cost me $50.00. I would like to return them but worry that they will not refund my money after reading all these messages.

  • Marsha 06/19/2019 at 08:07 PM

    I also ordered sandals from this company, still have not received them. Payed $50

  • J3nny 06/20/2019 at 01:20 AM

    I cannot believe this! Please let me know if anyone has new information about this company. I don't even know where to start investigating :(

    • chastings 06/30/2019 at 04:50 AM

      Call 1-888-221-1161.............I called this evening too late, so I will call tomorrow (Sunday) 6-6.
      Rec'd horrible shoes. Was asking for a refund. I called this number and the woman told me to contact the company I ordered them from but to no avail. So I will call back and see if they can help me.

  • Patti 06/20/2019 at 01:31 PM

    Purchased 3 pair and nothing. Said they won't charge on pay pal until order shipped...Nothing shipped, no record, nothing but took out payment off a charge card right away. Emailed number....Still no response...Emailed the email on file 4 times nothing... if this is a true company, they aren't running it right & they shouldn't be on facebook....

  • cj 06/20/2019 at 07:04 PM

    we are getting no help from pay pal

    they closed case in favor of seller ordered response from seller

  • Estrella 06/20/2019 at 07:38 PM

    june 20,2019- I ordered through Pay Pal , on May 30, 2019 , Order #27861--Transaction ID:07M251297G078844A--Invoice ID:ipl_bcbcztptv4c585st

  • larryb10 06/24/2019 at 06:43 PM

    Finally received order after complaining to PayPal but were wrong color. Now unable to contact company to exchange.

  • Linda 06/25/2019 at 04:42 PM

    I ordered June 06 transaction ID 4579139YV984782R $24.94 and $11.99. Have not heard one word from the company. I have tried to contact company. No results.

  • ES 06/29/2019 at 04:22 PM

    Same experience as others. Paypal charged my credit card right away and it's been over a month since I ordered shoess and bunoon correctors. Really frustrated as this was done right after my husband passed away, adding pain on top of pain. Argghhh!

  • Sue 06/29/2019 at 06:29 PM

    it took two months to receive sandals - rights colors (I ordered 2 pair) but wrong sizes (2 pair and 2 different sizes! Now I'm hearing that I may not be able to return them!!! Is there anyone that can help???

  • chastings 06/30/2019 at 04:53 AM

    Shoes are horrible....need refund

  • Dolores Opiniano 06/30/2019 at 09:07 AM

    I ordered sandals from cs.careu and the amount of $79.16 was taken out by Paypal in my account but the product never arrived. I am asking for your help Paypal to please!!! look into this matter. My order was in April and it will soon be July. Ireported tjis already to you Paypal but seems like you are not doing anything to help us who trusted you to be there for us when matters like this happen.

  • Coleen 07/01/2019 at 01:16 PM

    Same thing. Ordered 8 June. No confirmation, no delivery, no ability to contact them. Have also reported to Facebook and PayPal.

  • Jane 07/02/2019 at 03:49 PM

    i sent back 4 pair of shoes 6/10 and still have not received a credit. i contacted pay pal and keep getting kicked off site, time session expired! Really!

  • BABS 07/02/2019 at 04:12 PM

    I can sympathize!! You can call your credit card company and report this as a scam. I just did and they were extremely helpful. They know what they have to do. My next step is to report these scum of the earth as internet scammers. Babs

  • Cherie Flynn 07/03/2019 at 10:25 AM

    I ordered 2 bras and actually received them< they dont fit have tried to return them to no avail, so they still owe me money as I dont want them!! Is this a scam or not? If not I want my money back!!!!

  • Wendy 07/03/2019 at 05:48 PM

    I wish I’d have read this before ordering bell bottom jeans from them. Ordered a month ago, email to them was undeliverable.
    I think it’s a scam and I’ve been had
    note to self: don’t buy via Facebook adverts!

  • LLL 07/13/2019 at 10:36 AM

    Made order in Mar still nothing received. I have send e-mails and now they return undelivered. SCAM be careful.

  • Elizabeth Paul 08/02/2019 at 06:06 PM

    Ordered sandals 7/3, money paid by Paypal 7/4 at which time order was to be processed. Today is Aug 2 and have not received shoes.

  • Miss 08/08/2019 at 04:11 PM

    I ordered pants. They issued a tracking number the moment I ordered...I started complaining at 2.5 weeks.. I received pants that are no sewn correctly. The worst "irregular" I have ever seen. Paypal has been no help.

  • Karen 08/16/2019 at 01:12 AM

    The shoes I ordered were nothing like the ones I received. The size was several sizes to big and the photo of the shoes showed an adjustable buckle. The shoes I received look nothing like the picture I ordered.
    They are a scam as what they are selling in photos are not what you receive.
    Please beware. I've requested a return address for a full refund.

  • BarbaraWhite 08/19/2019 at 03:01 PM

    I too ordered from this company. The shoes came late. Paid with PayPal issused a complaint. After much going back and forth, I was told in order to get mu refund I would have to mail the sandels back to China. The cost would be as much as the shoes cost. So I get to be scammed twice.

  • Kezza6 08/27/2019 at 10:06 PM

    Same here! i ordered sandals & it took 4 weeks & when i received them they were horrible & didn't fit. Have e/Mailed at 6 times & they just say are you willing to keep as it will cost you a lot to return!!! Now they are offering a $6 . gift card!! Driving me crazy! I paid with postage $60 & they also look like from a $2 shop. I also keep requesting a return address but to no avail. Reading all this i think i have lost my money & will never again buy from a site from F/B. Lesson learned!!

  • Veronica 09/09/2019 at 04:45 AM

    I ordered on 04/46. Inferior LARGE sandals sent. I tried to exchange or get my money back but to no avail. I have CALLED & CALLED & CALLED. Going through Paypal resolution center but I KNOW this is a SCAM. What are we to do? This is ridiculous.

  • Sandy 09/11/2019 at 03:37 AM

    I impulse ordered bras (after sedation following surgical procedure) wanted something with good ventilation living in AZ. Paypal was of no help as seller states they shipped merchandise.(with a bogus tracking number and has "shipped" this was 2 months ago). Case is closed as far as Paypal is concerned. I would like to know how sellers are even able to place items on FB Marketplace as endorsed ads when they have no inventory?

    Reading many of the other comments I guess I don't feel so bad.

  • Cram 10/14/2019 at 04:52 PM

    Ordered boots 3 weeks ago.. not received. No notice. Can't find confirmation other then PayPal payment. Can someone give me the name of the website? Tried to email and haven't received response yet

  • Naya 10/16/2019 at 07:42 PM

    I also ordered boots 3 weeks ago and have heard nothing, although $$ was paid through PayPal. Afraid this is a scam and Facebook should stop letting them post ads. :(

  • Esther 11/15/2019 at 12:25 PM

    I ordered a pair of shoes and haven’t got any mail about shipping nor received the package

  • Rocky 11/18/2019 at 08:13 PM

    I bought boots and socks, they took my money but cant get ahold of them. After 3 weeks, still no boots

  • Sharkbait 11/20/2019 at 12:49 AM

    I also ordered boots. Took out my money and haven’t received anything. No response to anything I have tried. Help!,

  • DaveW 12/17/2019 at 10:23 PM

    I have just received boots that were ordered 4 weeks ago. They are horrible, nothing like the ones in the advertisement

  • Francesca 05/29/2020 at 07:30 PM

    Same issue. This was almost a year ago. Ordered items, and they never delivered. Just got a call from them asking me to call back. Umm, no thanks. I consider $45 a small price to pay to learn a lesson NOT to buy online through Facebook again. I’ve bought online for many years now and this is the first time I’ve been scammed. Not about to give them the opportunity to do it again.

  • Marlene Purchase 06/02/2020 at 07:53 PM

    I ordered 3 masks on May 8 for $35 and some change. Have not gotten them yet.

  • Pat 07/30/2020 at 04:18 PM

    I ordered sandals from this ppucare or ppcareu

    Contacted them and they are saying we don’t have your contact information or order number. Couldn’t find anything! I sent them my information/ order in the first email !! ASKED FOR REFUND, guess we’ll see what happens.... ????????
    I will Never receive my product.

    I will be contacting BBB



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