Social Media Scam : Moxinglong

SUSPECTED SCAM!

Date08/05/2019
PseudonymMoxinglong
Scam contentsCompany sending out fake Gucci scarfs with invoice for over 3000 hong kong dollars ,
Your comments / analysisDisconcerting as they have correct name address and phone number . No email or phone number to call just Chinese address
More info +What to do in case of scam ?
Warn your friends!

65 comments


  • Toby 08/05/2019 at 11:25 PM

    I’ve received it, 100% did not order it and it exactly matches the description

    Reply
  • Isis garcia 08/06/2019 at 10:30 AM

    Yes I received this too and I haven’t order this or authorised any money from my account to come out , what shall I do ?

    Reply
  • Raphael 08/06/2019 at 05:47 PM

    same same here

    Reply
  • OB-S 08/06/2019 at 08:17 PM

    Me too

    Reply
  • Inma 08/06/2019 at 08:28 PM

    The same case

    Reply
  • 7angus 08/06/2019 at 09:06 PM

    Me too,I just received scarf #3 and sales memo showing HKD 3850.00

    Reply
  • T 08/06/2019 at 09:57 PM

    I’ve also received it; what to do?

    Reply
  • Dennis 08/06/2019 at 09:57 PM

    I too just received this and idk what to do. Lmao is it poisonous or have a tracker and how would they get our information??? Also don’t contact sender. I believe if it’s a scam once you contact them you’re screwed. The side affects of having our info on the internet smh

    Reply
  • Heather 08/06/2019 at 10:51 PM

    I just got a Bvlgari necklace with a sales memo for $4,580.00 HKD. That's roughly $584.00 USD. What am I supposed to do with this thing? My husband's a cop, so I guess I'll hand it over, but I'll also be checking my accounts for fraudulent charges!

    Reply
  • Emy13 08/07/2019 at 10:16 AM

    Jai reçu aussi mais je n'ai effectué aucune commande !!!

    Reply
  • Zar 08/07/2019 at 12:40 PM

    It's a fraud.
    I think they share customers data from "legit" e-shops. In my case italianmojo.it from wich I bought a dress (still not arrived).

    Don't buy from unknown sites!

    Reply
  • LELE76 08/07/2019 at 02:39 PM

    too, in Italy, have just received a Gucci scarf, worth 3850 Hong Kong dollars, ranked at € 486.
    The information they used is an easy-to-access message on my internet, I believe they shouldn't contact in any way, I also got all the possible security services on my credit card, don't use a withdrawal rate without me noticing.
    I think the trick is just to contact them again.
    Now, however, I inform the police post.

    Reply
  • Wilko 08/07/2019 at 04:15 PM

    I bought a pair of sketchers off this company, this morning I recieved a padded envelope with a silver coloured ring in a red velvet pouch saying Cartier no sales invoice saying I owe any more money

    • geoffrey 08/11/2019 at 01:39 PM

      i have had the same problem

    • Liz1 08/16/2019 at 12:22 AM

      Cancel your credit card and lodge a dispute with your bank ASAP!!
      The fraudsters will attempt to debit more funds from you...happened to us too!

    Reply
  • Tiscot 08/07/2019 at 05:42 PM

    Bonjour
    je viens aussi de recevoir cette écharpe Gucci. Je n ai rien commandé et ne veut rien payer.

    Que faut il faire ?

    Reply
  • Karen 08/07/2019 at 08:31 PM

    We have also received scarf with bill . Is the advice just to ignore and contact bank?

    Reply
  • Angie 08/07/2019 at 11:24 PM

    I too received a Gucci scarf this morning which I did not order. No idea what to do.

    Reply
  • Golden 08/08/2019 at 02:19 AM

    Hi y’all I received package from Moxinglong from the tracking number on the package and emails of the tracking details from the company I was able to trace the “purchase” back to a shop called Max90shoesukdeals.com where I had ordered and payed for 2 pairs of shoes.
    The actual name of the merchant billed on my credit card was Yuloshop Mong Kok.I have just initiated a chargeback on my credit card for them.
    Some people wonder how the company that sent these packages got these details, that would probably be because you have bought something from them but just don’t realise it.I received a necklace with invoice for HKD 4,580.00.The actual purchase I made and payed to this company was 99 Pounds or $184 my currency.It does not, tally with the price of the purchase but the tracking details etc are from this company.Yuloshop Mong Kok.... Read more

    Reply
  • Golden 08/08/2019 at 02:46 AM

    If that was a little too complicated:
    look at the tracking number on the package mine was under the barcode.
    Look through any recent online purchases you have made and if you find the same tracking number for that purchase you have a match you know who sent it.
    On your credit card look for the name of the merchant who charged you for that purchase.
    That is the merchant and the actual amount you have already paid to this company.
    Make a credit card chargeback or file a PayPal dispute if you paid via PayPal.
    In my case as I said I was supposed to receive 2 pairs of shoes from the package of that Tracking number.
    Instead I received a “BVLGARI” necklace actual value about 50c and an invoice for HKD 4,580.00 same “deal” as mentioned by someone previously.... Read more

    Reply
  • Golden 08/08/2019 at 03:00 AM

    P.s the Box, looks like it cost more than the necklace.

    Reply
  • Too Trusting 08/08/2019 at 09:49 AM

    I to have been subject to the scamming operations of Moxonglong. I ordered a model kit from the web site only to receive a cheap ring in an imitation Cartier red pouch. Now got the hassle of going to my credit card company to sort this out and feel unsafe about my credit card as they have the card details, my address and my mobile number.

    I should have followed that old saying, if it looks too good to be true then it probably is.

    Reply
  • Bazza 08/08/2019 at 04:03 PM

    So what is the outcome? Have people actually been charged on their credit cards?

    i received the scarf today. I recently ordered from a website that claimed to have UK offices but charged me in Yen. www.keendd.com I guess this is how they got my details.

    Weird scam. Are credit card companies really paying out to them?

    i cancelled my card and ordered a new one just in case.

    • Liz1 08/16/2019 at 12:21 AM

      Yes, we had a second transaction go through two days after receiving the Gucci scarf [in place of the Vans shoes we ordered]! Within minutes of phoning bank to cancel card, two further attempts were made to charge our card whilst on phone to bank!!
      People definitely need cancel their cards ASAP!!

    Reply
  • Luca 08/08/2019 at 04:54 PM

    Anche io ho ricevuto una truffa da Moxonglong. E' arrivata una collana di Bulgari anzichè un paio di scarpe. Ho paura per i dati della carta. Ora faccio denuncia alla polizia postale

    Reply
  • Gunny-J 08/08/2019 at 09:07 PM

    I received unexpected package from China at my apartment containing a Bvlgari necklace and pendent that I did not order about the same time Heather did, 08/06/2019 after arriving home from work. I sent an email to my wife in Europe with the photos attached, and she had no knowledge of the package. She also checked our credit card purchase activity and found nothing related to the package. I checked my account on myidcare.com, provided to me by OMB after their site was hacked back in 2015, and found nothing there either. When I saw something out of the ordinary, I said something to my Security Office. The team members that I dealt with are professionals that took the situation seriously and took the time to ask questions and listen to my... Read more

    Reply
  • Golden 08/09/2019 at 03:46 AM

    Bazza,
    check the tracking number on your package that contained the scarf.
    Check the tracking number of the order that www.keendd.com sent you for the parcel etc they are sending you.If they are the same then you will know you are being sent the scam parcel instead of your order.
    Have you recieved your order from them yet.
    If your still waiting that might be why you already received it but you just didn’t know it.
    If it isn’t you should check any other orders you have made, and if you find the tracking number is the same as the scarf package you were sent then it will be that “vendor”
    In my case the tracking number was for shoes I had ordered, and instead the scam package “BVGLARI” necklace and invoice was sent (you can see details previously.)... Read more

    Reply
  • Golden 08/09/2019 at 03:53 AM

    P.s
    But they were, the ones who sent me the “BVGLARI” necklace and invoice.
    And they did, charge real money, to my account.
    The package and invoice were just a smokescreen as well as the name of the sender.
    And if I hadn’t checked the tracking number on the package, I would never have been able to identify the real culprit and who in this case, had charged me money on my card.

    Reply
  • Spain 08/09/2019 at 12:31 PM

    The same to me. I ordered a bike jacket in a web, but a couple hours later I don't know why I suspected and sent them an email asking to cancel the order, which they didn't answer. I called my bank to cancel the credit card, but the order was already charged on by account. My credit card's insurance takes care of it. Never received the jacket but today I got a fake Burgari necklace from another sender... By the way, I am based in Spain

    Reply
  • Samantha 08/09/2019 at 02:52 PM

    I order a pair of shoes that was stating to be the vanssale.shop, but when hacking my bank statement showed up it had been billed to China didn't think anything off it until today when I received a pointless metal ring that wouldn't even got my child's finger. I was charged £26 for this pointless ring. No way of contacting them or getting my money back either

    Reply
  • Golden 08/09/2019 at 09:00 PM

    Hi y’all,
    Yes Samantha
    I ordered 2 pairs of shoes from an online shop stating to be Max90shoesukdeals.com
    The actual billing had been billed to China/HongKong one of the two don’t remember exactly which off hand but the name of the vendor was Yulong Mong Kok
    So I am disputing that payment/ making a chargeback for that fraudulent transaction.That is how you get your money back.
    Yep, that’s how you do it.
    Also of course when I try to contact them there is no way of doing it.
    It doesn’t matter because you just dispute/ chargeback the transaction they fraudulently billed you for.
    You don’t have to contact them to do that.
    If you want your money back you just have to contact your bank.
    Refer the details of the transaction that you describe as billed to China and that’s it.... Read more

    Reply
  • Golden 08/09/2019 at 09:23 PM

    Hi y,all
    One last thing that I haven’t mentioned.
    Because they have your bank account details etc when you made the order with them, when you dispute a payment the bank close down the credit card you were using and issue you with a new one so that the fraudulent vendors/scam artists can no longer have access to your card.This can be a little bit disruptive until you get your new card a week or so later.
    But obviously you have to be able to stop them from accessing your card, so you should do this as soon as possible, and also, you want your money back don’t you.So you should do this ASAP, so that you can’t be billed for something else or another fraudulent transaction as they now have all your credit card details.
    Yep, I would do it ASAP.... Read more

    Reply
  • Golden 08/09/2019 at 09:49 PM

    Correction,
    The actual name of the vendor on the credit card statement that the transaction was fraudulently charged by was Yuloshop Mong Kok.Not Yulong Mong Kok.

    Reply
  • Golden 08/09/2019 at 10:41 PM

    Hi y’all
    Actually, I thought this was a real good time to address some of the questions asked previously in this post.Some people asked weird scam, does tthis scam really work?
    Etc, etc.
    Heres how this scam works.
    You buy something from an online (scam but you don’t know it’s a scam website)
    Sometime later you receive a necklace, scarf, ring similar item as discussed previously most likely with an invoice in HKD.Most people dismiss this as they think that because they looked on their credit card statement and couldn’t find these details they are fine.
    Actually they have been sent this scam package instead of that order they made earlier online.They just don’t realise it.And when they receive it (something totally and completely different from what they ordered, with unknown senders name etc) they are completely thrown off track.If you want to know which vendor it was that fraudulently charged you already check the tracking number on the package, check the tracking number of any orders you recently made.Then you can identify who it was and get your money back (see my posts previously)... Read more

    Reply
  • Natalia 08/11/2019 at 10:05 AM

    I'm in France and it happened to me as well. I ordered a dress and received several days after a ring... from Moxinglong ! The name of the company that appears on my bank account is Gargaronline.

    Reply
  • magical78 08/12/2019 at 03:47 PM

    Thank You Natalia had same situation with salomk.com and Gargaraonline just wanted to have cheaper salomon shoes :)

    Reply
  • A 08/13/2019 at 04:51 AM

    A mí me ha pasado también. Compré unas vallas infantiles que me cobraron 79€ EKENSHOP LONDON a la web mariavarelapeluqueros.es y me ha llegado un collar Bulgary de China de Moxinglong que no había pedido y la empresa de transporte que debía entregarme las vallas, hace constar como paquete entregado y yo no he recibido las vallas ni firmado nada. Después de 17 días aún sigo esperando las vallas que pagué y en la web que compré, he rellenado más de 4 formularios de Contacto para que me den una explicación y no mandan ninguna respuesta.

    Reply
  • magical78 08/13/2019 at 02:02 PM

    I call my bank and they ask me to send scam goods back with the proof of it and follow the disputing proccess. I also report the fact to police as a action fraud. I don't expect anything back i pay for my stupieness but it is good to react and prevent further scam.

    Reply
  • ivor 08/13/2019 at 03:26 PM

    Yes this scam has caught us out to thats a first wont happen again, ordered radio controller transmitter for drone cost £79 in return we have recieved a cheap silver necklace. Please avoid this email that crops up with this scam : service6

    Reply
  • ivor 08/13/2019 at 03:30 PM

    Ha this email should have gone with the one above..

    Reply
  • Gab 08/13/2019 at 07:36 PM

    J'ai eu une histoire semblable avec MOXINGLONG... J'ai commandé alors que j'étais au Vietnam une culotte de maillot de bain d'une ancienne collection (que j'avais trouvé sur ce site ! comme par hasard me dis-je maintenant !) total 40 euros débités... et j'ai reçu à mon retour en France un foulard Gucci soi-disant à 450 dollars ! super Je voulais me retourner contre ce site et je suis tomber sur ce site... qui me laisse peu d'espoir...
    J'ai vérifié mes comptes, rien d'anormal... je vais surement au moins prévenir ma banque mais pensez-vous qu'il y ai des risques d'autres prélèvements pirates ?

    Reply
  • Terry 08/13/2019 at 08:35 PM

    I had my scarf delivered today - I have raised a dispute with my Credit Card company and hope to get my money refunded.

    Reply
  • Christian 08/14/2019 at 08:13 AM

    Je suis en FRANCE. le 30/07/2019, j'ai commandé une statue décorative sur le site

    https://www.absinternatonal.com. Lorsque j' effectué le paiement de 72 euros, j'ai reçu un mail de confirmation de : Customer Service

    Reply
  • Klas 08/14/2019 at 03:00 PM

    Bei mir passierte dasselbe!

    Reply
  • johnys 08/14/2019 at 03:44 PM

    Γιαννης.Μεγαλη απατη .παρηγγειλα ενα.ηλεκτρικο ποδηλατα και μου ηρθε ενα κασκολ cucci

    Reply
  • ToaStarr 08/14/2019 at 05:38 PM

    Ich habe letzte Tage - den genauen Tag der Zustellung kann ich leider nicht mehr nachvollziehen - auch ein Einschreiben/Einwurf von Moxinglong aus China erhalten. Inhalt war das besagte Seidentuch von Gucci, Preis 3.850,00 € HKD. Datum der Rechnung ist der 21.02.2019. Meine Adresse und meine Mobilfunknummer wurden korrekt auf dem Einschreiben/Einwurf angegeben. Eine korrespondierende Abbuchung/Zahlung auf einem meiner Konto bzw. einer meiner Kreditkarten konnte ich nicht finden, wären ja immerhin gut 440,00 €, was mir wohl auffallen würde.

    Reply
  • Dorli 08/14/2019 at 07:45 PM

    Ich hab auch gerade ein Paket mit einer Haube drin um 2.065 hkd vom 21.2.2019 bekommen, was ich nicht bestellt habe.

    Reply
  • Dorothy 08/15/2019 at 12:20 PM

    I received "Gucci" sunglasses - never ordered anything like that. What do I do are they going to take money from my bank account?

    • Liz1 08/16/2019 at 12:15 AM

      Dorothy, you may have ordered something from overseas [possibly through a Facebook ad] 2 or 3 months ago? If so, did you receive it? The scam is that they don't send the goods you ordered but instead a fake Gucci scarf, Bvlgari necklace, a ring, or like you, fake gucci sunglasses. But they now have your card details from the initial transaction and will start to debit your card for different amounts.
      Contact your bank and cancel your card immediately!!
      Check your account beforehand for any unexplained debits [probably in foreign currency] and dispute any debits with your bank [including the purchase you may have forgotten about making months ago]!!

    Reply
  • Robert 08/15/2019 at 12:55 PM

    I ordered two shirts from http://www.soko-logik.de and received a fake BULGARI necklace invoiced at 4,580HKD from MAXINGLONG GZ-YC No.66 GARDEN MIDDLE STREET, YUNCHENG WEST ROAD, GUANGZHOU, GUNANGDONG 510000, CHINA PHONE: 8619620924186
    Blocked my credit card and now claiming the money back in a dispute procedure. Will advice if this worked.

    Reply
  • Robert 08/15/2019 at 12:57 PM

    Credit Card merchant name is: CHINAGPAY*NINGPOYANCHU

    Reply
  • Dee 08/15/2019 at 10:59 PM

    Im from norway.. and today i also received a package containing a fake gucci scarf with invoice in it for 3000 plus hkd. I did not order anything online for 3 months already. I checked the sender and its from moxinglong. How the hell did they get my address?Do i have to block the credit card that im using?

    • Liz1 08/16/2019 at 12:08 AM

      Dee, contact your bank immediately to have your card cancelled and a new number issued and explain you have been caught up in a scam.
      Did you receive the goods you ordered 3 months ago?
      See my post two below yours from Liz 08/16/2019

    Reply
  • Chrilu 08/15/2019 at 11:31 PM

    Ich habe einen Cartier Ring geschickt bekommen mit einem Preis von 15USD, was ich nie und nimmer bestellt habe. Bis jetzt konnte ich keine Ungereimtheiten auf meiner Kreditkartenabrechnung finden...

    Reply
  • Liz 08/16/2019 at 12:02 AM

    Ordered a pair of Vans shoes middle of July and yesterday received my Gucci scarf! Googled MOXINGLONG as it was at top of parcel satchel and came across this thread.

    I checked my account and saw another overseas debit transaction had been debited from my account [I had not made any more overseas purchases]!! Further investigations revealed my account was debited by Jaben London Clothing...and searching for their contact details shows on Google their office is in the middle of a field in the French countryside!

    I contacted my bank straight away to lodge a dispute about the transactions...within the few minutes of me speaking to the assistant who placed a stop on my account, cancelled my card and issued a new number, to her then looking back at my transactions, another two attempts had been made at debiting more money...and I was the second person she'd spoken to yesterday that had received a Gucci scarf weeks after placing an order for shoes!!... Read more

    Reply
  • Manon Bélanger 08/16/2019 at 05:52 PM

    J’ai reçu un foulard et des lunette fumé de Gucci (copie probablement) mais j’ai jamais commandé...comment faire pour qu’ils arrêtes...

    Reply
  • Panda 08/19/2019 at 12:41 PM

    Ordered a pair of Keen shoes and then Received a “ Cartier” ring which I did not order from MOXINGLONG. My credit account was compromised with £18.42 paying BaceBook adv. soon after. Contacted by my Bank that this payment was declined as fraud was suspected. However another transaction took place and £18.42 paid for FaceBook adv. Money refunded by the Bank and credit card account blocked with new card issued. Will not be doing any internet shopping but only with Amazon and eBay.

    Reply
  • Clifford 08/20/2019 at 05:28 AM

    I just got a Bvlgari necklace with a sales memo for $4500HKD. I am in New Zealand. This is happening all over

    Reply
  • Aileen 08/20/2019 at 11:55 AM

    I have just received a Canada Goose hat which I never ordered with an invoice of 2,065HKD and the invoice dated 21/2/2019! I also had to pay the post office £12.01 customs fee on something I never ordered! Any idea what to do as it’s come from China

    Reply
  • Erika 08/20/2019 at 02:31 PM

    I have also just received a hat from canada Goose and an invoice for 2065HKD and I had to pay £12 to Royal Mail for custom charges.
    (I thought it was something else I ordered). It came from moxinglong but i can’t find the tracking number corresponding to any other orders I have made as suggested above. I am not sure what to do.

    Reply
  • The1GoatBoy 08/20/2019 at 11:01 PM

    I got one today, definitely didn't order it. It's ugly as f¥€k but I have a sister with really weird taste so boom free Christmas present ????

    My friend had this to say.

    Reply
  • The1GoatBoy 08/20/2019 at 11:03 PM

    Its called “brushing”, you most likely have made a purchase for something else in China at some point right?

    “Brushing is a deceitful technique sometimes used in e-commerce to boost a seller's ratings by creating fake orders. Sometimes a seller will do this by paying someone a small amount to place a fake order, but sometimes the seller will just use another person's information to place an order themselves. Because a shipment usually has to take place for an order to be considered valid, the seller will frequently ship an empty box or some cheap item. These fake orders, if unnoticed, can boost the seller's rating, which can make it more likely that their items will appear at the top of search results on e-commerce sites”

    That’s why your invoice is like £400 and what you’ve been sent is like £0.0001 ????.... Read more

    Reply
  • Cori 08/21/2019 at 12:46 AM

    Adding some information about my experience with this scam, in the hopes it will be helpful to someone.

    I purchased shoes from a scam website called thesidelinesnack.com, and received a confirmation stating that Chinagpay*PUQUAN CO" will be displayed on my credit card statement. Right after I placed that order, my card was frozen by my bank due to suspicious activity because another amount was charged for something seemingly unrelated, but also in China. When I researched Puquan Co, I found another blog showing it is a scam. I cancelled my card, but guess what? Shortly thereafter I received a fake Bulgari necklace from Moxinglong. Interestingly enough, the airway bill shows a phone number in China: 861 762 092 4186. I was a victim of 3 frauds: fake shoe order for a specific shoe I had been surfing online for, fraudulent additional charge on... Read more

    Reply
  • JM1971 08/21/2019 at 01:17 PM

    I have today received a fake GUCCI scarf, yet I ordered a dress, with an invoice for HKD 3850.00

    Reply
  • Mango 08/22/2019 at 04:48 PM

    Ordered Solomon footware got a scarf, would buy from moxinlong again if he sells shares cause he must be making a fortune,c@%t

    Reply
  • James 08/28/2019 at 04:28 AM

    Gucci Scarf @ 3,850 HKD. No credit card bill yet but alerted bank and they will hold if any charge is made and ask me to confirm any overseas $ release. Next step would be to cancel current CC number and get a new number. It appears my CC was cloned through an Amazon order?

    Reply
  • Olivia 08/29/2019 at 06:52 AM

    I received a Gucci scarf yesterday too (delivered to me in Sydney, Australia), which I never purchased. Included in the package was a ‘SALES MEMO’, using Gucci logo, dated (oddly) 21/02/19 at 16:15 hours. The ‘Itam (sic) Code’ is listed as ‘Gucci’ and the ‘IInit (sic) Price’ listed as HKD 3850. That’s approximately AUD$727.28 at the current exchange rate. I suspect that amount may be arbitrary and the would-be thieves may have tried to charge smaller ongoing amounts to my card. The ‘SALES MEMO’ notes at the bottom, “THE ISSUER OF THE CARD IDENTIFIED ON THIS ITEM IS AUTHORIZED TO PAY THE AMOUNT SHOWN AS TOTAL UPON PROPER PRESENTATION . I .PROMISE TO PAY SUCH TOTAL (TOGETHER WITHANY OTHER CHARGES DUE THEREON) SUBJECT TO AND IN ACCORDANCE WITH... Read more

    Reply
  • Sandy 09/02/2019 at 04:23 PM

    Today 02/09/2019 I received a courier from moxinlong, which I never ordered. But last month I ordered a bike for my girl through bikecheer.com but I never received any bike. I really don't have any idea that these two are same or different? I received a scarf with 3850hkd bill. Should I need to cancel my bank card?

    Reply
  • Postfutur 09/11/2019 at 01:50 PM

    Pareil commandé un collier sur http://www.edendecotraiteur.fr et reçu de moxilong en chine un anneau bidon copie fausse d'une bague cartier.
    Le site ne répond pas au message de réclamation bien sur.

    Reply
  • jc 09/23/2019 at 08:19 PM

    THIS COMPANY IS AHUGE SCAM AND FRAUDULENT.
    TO AVOID ANY CHARGES ON YOUR CC- CANCEL CARD AND GET A NEW ONE- OR CHARGES WILL KEEP RECURRING

    Reply
Your comment will be added
just after your validation
Francais Anglais Italien Allemand Espagnol