Fraudulent website : ultrahempextract.com

SUSPECTED SCAM!

Date10/08/2019
Url / Websiteultrahempextract.com
Scam contentsI ordered hemp oil from this site on seeing it advertised on my mobile.The offer was buy 3 at 29 pounds each +3 free.When i received my bank statement i was billed for 6 at 180 pounds also 47 pounds for something i did not order.I e-mailed them and got no satisfaction.Ithen e-mailed them again to cancel order and request a refund and have had no reply.Then today royal mail left a card to say they cant deliver parcel till i paid 40 pounds charge as sender did not pay customs charge.I am not paying it so parcel will be sent back to sender.This is realy stressing me as i am 76.
Your comments / analysisI wish to get this sorted as i cant afford to lose my money.
Other referenceshttps://www.signal-arnaques.com/en/scam/view/196140 (1 comment)
https://www.signal-arnaques.com/en/scam/view/200890
https://www.signal-arnaques.com/en/scam/view/221355
More info +What to do in case of scam ?
Warn your friends!

33 comments


  • Helpful i hope 10/14/2019 at 12:32 PM

    I ordered from them and received my product.. when asked to proceed to the checkout they do try to add a product to your basket so you need to select no thanks proceed to my order. Which is a much smaller box to check. So clever but unfortunately not a scam. I emailed them at support@ultrahempextract.com
    try this..

    • Akir 10/14/2019 at 11:48 PM

      did you pay extra fees upon receipt of your order?

    Reply
  • John mcneill 10/15/2019 at 08:44 AM

    The same with me. Got a bill for £225

    plus another bill for £59 .emailed them to get this cancelled but would not refund me. They scam people out of there hard earned money.
    i

    Reply
  • Lesley 10/15/2019 at 03:51 PM

    Yes me too I bought that package yesterday and although my credit card shows that the amount £179.50is authirised it hasnt left my account .I contacted my credit card company Halifax mastercard within hours of realising that this was not feeling right & they said they cant do anything until the money has left my account .When it has I am to ring them & they will raise a dispute & try to get my money back .they sounded hopeful & said I wasnt to worry they will do their best to get my money back meanwhile they blocked my card to that company so they cant take any more payments.
    I am livid as it is set up to entrap you into thinking you are getting a good deal & trying the product out .Also they advertised that it was the product that had just been funded and promoted by Dragons den so I was reassured .... Read more

    Reply
  • les 10/16/2019 at 07:02 AM

    yes a scam i ordered 3 bottles and you get 3 free they charged me for 6 bottles i tried to cancel i have now put a stop on my credit card and returned the unopened item.

    Reply
  • Noel 10/16/2019 at 03:50 PM

    I am in Austalia. When I realised I was paying in American dollars AND that their ad was false advertising, I phoned my bank the day of the "order". It has been satisfactorily resolved by the bank. Yes, I tried contacting the firm. They will not help. Their business model is to rip people off. (PS The goods arrived here 3 days ago and I have sent them back to the USA unopened.)

    Reply
  • Chris 10/17/2019 at 03:55 AM

    I also live in Australia, ordered the 3 bottles, plus 3 free bottles offer, and was charged $339.44 instead of $120 Australian ,product was delivered with 3 extra vitamin bottles that I did not order at a cost of $90.29. I am in the process of trying to contact them via email. I am not very impressed, don't usually order things online, won't ever do it again.

    Reply
  • Ricki 10/17/2019 at 07:08 PM

    I ordered this over a month ago and have had no success of receiving any of it. Finally received a shipping statement and cannot get through to number given for shipping. It says something about China. The product was supposed to be delivered quickly and every time I complain I get a lame answer. This was very expensive and I needed the hemp for sleeping and pain. Sounded too good to be true and to me is probably a scam.

    Reply
  • Barbara 10/17/2019 at 07:35 PM

    Barbara 10/17/2019 18.33 pm
    Yes I am 67 suffer with arthritis, and thought I would try anything for the pain. ordered the 3 bottle, plus 3 bottles offer and was charged $225.00, tried to cancel but they refused to cancel the order - I have got in touch with my credit company who will do all they can to collect my money. It certainly is a scam

    Reply
  • Lolita 10/17/2019 at 10:43 PM

    I too ordered the 3 pack and was charged for 6--$225.00us($305.00cad) I have MS and arthritis and truly believed I was doing the right thing.This is an outrage taking advantage of people who are only trying to make their life a little easier

    Reply
  • mick.murray 10/17/2019 at 11:45 PM

    Definitely a scam I ordered 3 bottles and 3 free bottles nothing said about payment in US dollars.When I found out what they were charging me I contacted my credit union next day they told me they couldn't do anything because the money had left my account.All up I'm out over $350 Aus
    I did some googling on their website and think they own a bank in Nigeria.
    Why does Facebook allow these conmen to advertise on their site !!!

    Reply
  • Ann 10/18/2019 at 10:06 AM

    I ordered 3bottles plus 3 free also got 3 bottles of omega3 , which we didnt order !!
    The money was taken out in a flash ...... $342.74 plus another $91.17

    Tried to cancel order too late !! Package turned up today 18th Oct ordered it on 25th Sept .
    I am returning package as I dont know if contents will be genuine!!
    First & only time I wil order off Facebook !!!

    Reply
  • Gypsy 11/06/2019 at 12:33 PM

    We too got shafted $$ wise but the product has arrived so we will try it. Also got 3 omega 3's not ordered...if I dont die I will let you know how the product is ????

    Reply
  • Dano 11/12/2019 at 09:07 AM

    Does it work or is the product ok

    Reply
  • Matt 11/15/2019 at 05:45 AM

    To whom it may concern
    As my order Date 21/9/2019. ID 10794350. I did receiving completely, but when I have been using for a week, in first time two drops under my tongue, I elf nothing, next night,then I used top up three drops nothing happened and it made me insomny until 12pm, then another night I used more four drops again it made me feel could not fall asleep again, why do you thing it is real CBD or just coconut oil sent to me, sorry I mentioned this because I just wondered too.
    Your sincerely thanks to give me back the answer.

    Reply
  • fsrvival 11/20/2019 at 05:46 AM

    Just heard from a friend that she has experienced progress with chronic pain and mobility problems. I bought the product and gave her some to try.

    I suspect we'll have mixed results within our user population.

    Reply
  • Ulrich 11/22/2019 at 04:24 PM

    Ich habe dem Angebot vertraut, 3 Flaschen CBD-Öl a 33.- $ und 3 Flaschen kostenlos.
    Sobald man bei "Bezahlen" bestätigt, bekommt man 200.- $ berechnet und man kann auch nicht wie bei anderen Internetanbietern sofort von der Bestellung zurücktreten.
    Ich habe sofort und noch zweimal Widerruf eingelegt aber immer nur ausweichende Antworten bekommen, so dass ich jetzt den Antrag bei meiner Bank gestellt habe um das Geld zurück zu bekommen. Was auch Betrug ist, man kann nicht in der Werbung und auch nicht auf der Flasche ersehen, wieviel prozent CBD in einer Flasche sind

    Reply
  • Green frog 11/25/2019 at 11:13 PM

    I have had a similar experience,ripped off
    should have checked them out before ordering
    expensive lesson learnt

    Reply
  • m pieterse 11/26/2019 at 05:50 AM

    The amount of R3 563.40 was debited from my credit card immediately after pressing the green button. My credit card company cannot refund me. Paid 52 days ago and haven't received anything and cannot track the order. Getting no reply from them. So def a scam!!

    Reply
  • boso 12/02/2019 at 04:48 AM

    Same shit, charged too much and haven’t received anything yet been over 6 weeks now. They sent me a bogas tracking number. Fucking cunts!!

    Reply
  • Girlspeed 12/02/2019 at 09:15 PM

    My mother ordeeed several bottles of this product. Www.ultrahenpextract.com she believed she was orderinf CBD oil. I jave checked the product and can assure you it is definitely NOT CBD oil. I tell you what people, and this is the same thing i tell my mum, dont buy products from non reputable websites especially anything you are planning to ingest. Counterfeit medicine is dangerous because you do not know whats in it.

    Reply
  • Unhappy 12/07/2019 at 09:36 PM

    I placed my order sept 11th and it now dec 7th at no avail. The money was taken immediately 299 US . I have been sending emails but continuously get the run around
    I am not holding my breath on ever receiving the product. I guess write this off to bad decision. Don't be so spontaneous on pressing that button.
    Live and learn

    Reply
  • mick 12/07/2019 at 11:13 PM

    i ordered 3 plus 3 for free bill $229.00 still waiting for the bottles that was 3 weeks agoo have sent 2 emails NOTHING came back still waiting i had $398.00 in my accountnothing else was bought on that day now i have nothing

    Reply
  • Nut 12/12/2019 at 09:14 PM

    This is the "Me Too" movement.
    I ordered the package 3 plus 3 free for $ 37:00 US dollars. I was charged $225:00 No invoice came in the package. When I called them, I was told not to worry about the invoice. When I got it I told them that I was going to send it back and was told that I had to go to their website. They have no direct website, just a few sites that talked about their scamming

    Reply
  • Vera 12/13/2019 at 11:04 PM

    SCAM!!! I ordered this product Oct.1st (2 1/2 months ago). Order and Tracking # were provided. Not able to track a thing. I have been in touch with them 4 times. They reassured me that they are sending it again and that I will receive it in 7 to 10 days. Zero!!! They then stopped communicating when I said I would go to credit card Co and even media. Just extended my satisfaction warranty to 120 days from 60......for what????? I have no product. Asked for money back to no avail.

    Contacted credit card company. Hope they can help.

    Reply
  • kris 12/19/2019 at 06:13 PM

    agree defiantly a scam i was told its on its way so we can not cancel then in the next sentence asked for conformation of my address so they can resend the order.....so they cant cancel but they can re send it although i keep being told its been sent? they are definatly out to scam people their site says delivery within 1 week ...its been 3 months and i to was way over charged as it states buy 1 get 1 free i was charged for both..SCAMERS for sure

    Reply
  • lynne 12/23/2019 at 06:37 AM

    THIS IS A SCAM, they did me for $258aud, i have notified my bank and they have put in hands of fraud team , cancelled my card to be on the safe side,

    PLEASE BE AWARE PEOPLE

    Reply
  • June 12/28/2019 at 04:58 PM

    This is definitely a scam, I did receive the product 6 x 300mg CBD oil - told it was 39dollars for 3 and another 3 for free. In the meantime, they were 39 dollars each. I am a pensioner and cannot afford this. They also sent me and charged me for 3 x Omega 3 Fish Oils which I difinitely did not order. I contacted my credit card company immediately but said there was nothing I could do. I have requested an address to return the product, to no avail. I live in South Africa, so the exchange rate it extortionate.

    Reply
  • Kas 01/14/2020 at 06:11 AM

    My dad purchased from them and so did I and it's absolutely not CBD oil!
    They say they offer a money back guarantee so we emailed and returned the product.
    They recieved my dads returned package over 2 months ago and no refund just a bunch of run around.
    Mine was sent back and recieved a month ago and ive got the same issue.
    They just keep saying they have to wait for the returns to match the order to us which is a load of shit because the details are in the box with the returned product!
    100% a scam!

    Reply
  • Vicki 01/23/2020 at 05:38 AM

    Facebook should check first to see if they are legitimate

    should not be allowed to use Facebook
    get your act together

    will be suing

    Reply
  • Eileen 01/29/2020 at 07:14 AM

    I ordered 3 trial bottles and 3 free with a complimentary product but was charged New Zealand $359.00 plus another fee of $95.67.

    The site is so misleading you have to call it a scam because it is deliberately designed in such a way to trick purchasers. Now that I have seen so many people have been ripped off I will contact my bank to see if I can get a refund.

    Reply
  • jose mena 02/04/2020 at 12:46 AM

    ya tengo tres meses que lo pedi y aun no me llegan ya no me contestan los correos y no c a donde quejarme para que se me renvolsen

    Reply
  • Lena 03/09/2020 at 03:10 AM

    I have been waiting for four months for my order....yet a friend got hers in two weeks. They have stayed in touch and answered all my emails which there has been many. They even gave two refunds of $17 for my shipping costs. This has been the most frustrating interaction I have ever had. I’m now putting in a refund with my bank.

    Reply
  • Frankie 05/31/2020 at 06:03 AM

    I sent for these and also received the omega 3 I must admit to Me it seems to work, I hope that the oil is pure because I am on my third bottle.

    Reply
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