Fraudulent website : scalenstore.com scalenstore.sp@gmail.com 8004632470

SUSPECTED SCAM!

Date11/20/2019
Fraudulent emailscalenstore.sp@gmail.com
PseudonymScalenstore.com
Url / Websitehttp://scalenstore.com
Telephone8004632470
Scam contentsThis website uses PayPal despite clicking on credit card. I recently ordered an item off of this store on 11/03/2019 and before I could put in my shipping address the website immediately processed my credit card as soon as I entered my billing address. I didn’t even get a chance to hit submit or continue it just immediately processed it. I tried for seven days straight to reach a live human being for customer service. I filled out their web form, sent emails, tried calling their toll free number, and I was about to send them a message via United States Postal Service, but when I tried to verify their “physical address” no such address exists. They processed the payment through PayPal and used PayPal’s address and contact information and not their own. Ultimately, as of today I had to contact my bank to dispute the charge to my credit card and have a new one issued. I went into the police department to file a report and I also filed reports with both the Federal Communications Commission and Federal Trade Commission. The scalenstore.com website is 100% fraudulent!
Your comments / analysisThe http://scalenstore.com website is not a legitimate store. All of their contact information is bogus. Their prices seem too good to be true and that’s just it. I can tell you from my own personal experience from trying to buy something on their store website that despite their claims of having 24/7 customer support you will never reach their customer service department because all of their contact information right on down to their physical address is fraudulent!
Attachment(s)
  • Credit card dispute filed
  • Fraudulent contact information from scalenstore.com
  • Scalenstore.com false claim of 24/7 customer support
More info +What to do in case of scam ?
Warn your friends!

3 comments


  • Wild 11/20/2019 at 11:44 PM

    I am the one who reported this scam store through firsthand customer experience. And the reason why I am reporting them is because they are a fraudulent business.

    Reply
  • BRUCE 11/30/2019 at 04:20 AM

    DO NOT BUY FROM THIS COMPANY, THE ORDER I RECEIVED WAS SHORT AND THEY STIFFED ME FOR 200.00. I ALSO FOUND OUT THAT THEY USED A STOLEN CREDIT CARD TO PURCHASE WHAT THEY DID SEND ME. NO SUCH ADDRESS OR STREET AS THEY INDICATE ON THEIR SITE.

    Reply
  • Angiebobangie 12/05/2019 at 07:05 AM

    I had a similar experience. I ordered a large pricey item in the 29th (black friday) because it was a great deal and offered free shipping. Payment was taken immediately via paypal and I was sent a confirmation email but that was it, no info about where my item was shipping from, if it had been shipped or when I could expect it to arive. I replied to my order confirmation asking for this info and it "said this email address does not exist." So I went to the site and sent a message on there. (No response) so I called their number ( foriegn message on a loop that i couldn't understand) i tried pushing buttons but no prompts worked. At this point i accepted i had been scammed and called my bank to get a temporary refund and start my claim.... Read more

    Reply
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