Classified Scam : customer.services@clientservicehome.com +18519362377 Cai Zheng

SUSPECTED SCAM!

Date04/20/2020
Fraudulent emailcustomer.services@clientservicehome.com
PseudonymCai Zheng
Telephone+1 851-936-2377 (ou 0018519362377) (more info)
Scam contentsDO NOT USE
Mother didn't realise she was buying an item for £100 from China. They sent a totally different item for £15 and then told her to accept at 33% refund, rising to %43 . Advised she would get a full refund if posted back the item! So no resolution where she would not be out of pocket and never got what she ordered.

Here is the return address:

Receiver : Cai Zheng

Address: No. 265, Xinshi Market, Baiyun District, Guangzhou, Guangdong, China .

Telephone: 18519362377

Post code: 510080

Hope you can consider that clearly,the return-shipping-fee you need to pay is expensive.

In this case, it’s more worth for you to keep the item you received and we could refund you 45% of your order’s value.

Regards!
Your comments / analysisDO NOT USE
Mother didn't realise she was buying an item for £100 from China. They sent a totally different item for £15 and then told her to accept at 33% refund, rising to %43 . Advised she would get a full refund if posted back the item! So no resolution where she would not be out of pocket and never got what she ordered.
Other referenceshttps://www.signal-arnaques.com/en/scam/view/212592
https://www.signal-arnaques.com/en/scam/view/216206
https://www.signal-arnaques.com/en/scam/view/236780
https://www.signal-arnaques.com/en/scam/view/236740
More info +What to do in case of scam ?
Warn your friends!

telephone number analysis +1 851-936-2377

Phone number typeUnknown phone number
International format
  • +1 851-936-2377

14 comments


  • Del 05/19/2020 at 05:43 AM

    I believe this is a scam until I actually have my LG tv delivered I will NEVER trust another chinease company

    Reply
  • jeff 05/26/2020 at 11:24 AM

    I'm having exactly the same issue, I've been trying to get money out of them for the last three weeks, and threaten them with legal action if they do not supply me the refund needed. Here is specifically what I have said to them, which from taking the legal advice I have on the matter, is the first step to getting money back, ultimately the whole operation needs to be pursued in court, and as I say I will happily do so to both get my money back, dissolve the entity responsible, and for the individuals involved to be sanctioned. The thing that so funny about it is my partners legal firm deals with cases of fraud in the region, so they're fucked.

    >>
    I am sending the masks back, can I also be assured that I will be paid for the shipping fee to get the package back to you.... Read more

    Reply
  • Jav 06/23/2020 at 06:48 AM

    I trapped in same way. I bought a Hoverboard for 133$ but I charged for 150$ and I received a hat (cap). they start their refund from 30% and after tens of email they agreed to 51% refund.

    Reply
  • Eve 09/03/2020 at 05:12 PM

    Similar scam experienced with the same supplier - same email address!!! :-) this time from airsrunning.com, "selling" Nike runners half price, which seemed alright to me given sales season. Website is encrypted and "safe". So I made a purchase of £55 and received horrible unwearable extra large size T-shirt. And they were "offering" the same scheme of "refund" - raising it to 43%. I don't mind delivery costs of returning it, see how it develops further.

    Reply
  • Eve 09/03/2020 at 05:18 PM

    Just to add to my Eve comment -

    their provided address is Fuhui Technology Co., Ltd, No. 265, Xinshi Market, 510000, Baiyun District, Guangzhou, Guangdong, China, 18519362377
    email address - support@saleservicecenter.com

    website that you should not buy runners from! - https://www.airsrunning.com

    Reply
  • Melissa 09/11/2020 at 07:15 AM

    This company is like Chinese viruses, it kills people money they got my money and don’t send me any goods. Emails been back and forward more than 20 times and up to 3 months.

    Reply
  • Tory 09/21/2020 at 06:00 AM

    I'm having the same issue. Not interested in there run around. Shipping it back with signature required and making sure it is insured so when they claim that it did not arrive at least I will be able to make a claim and get my money back. I will make sure that I only buy from domestic suppliers from now on.

    Reply
  • carolyn 10/08/2020 at 08:20 PM

    I am having the same problem. I ordered Lego's and got a scarf and charged over a $100. back and forth e-mails and what a scam. I will send back with signature required and tracking number so it is verified and my credit card company can issue me a credit. I got scammed twice and it totals over $300 dollars.

    Reply
  • Julie 10/08/2020 at 08:33 PM

    I got Rayban sunglasses in the mail after ordering over $80 of legos and didn't get legos!

    Reply
  • Jerome 10/09/2020 at 08:46 AM

    The same for me.. I got socket instead of $100 product.

    Reply
  • Kimberly 10/12/2020 at 10:27 AM

    I ordered little tykes jump and slide bouncer and got a scarf... Been going round and round and round over a couple months time...so beyond done with the whole situation...

    Reply
  • John 10/26/2020 at 11:30 AM

    John. Like you all we too were scammed by this company, ordered an outside wall sink for £30 and got a scarf. What was worse was they took over £80 from my wife’s account and will now only offer 50% of the original £30. They are shysters, conmen and thieves. DO NOT TOUCH THEM with a barge pole.

    Reply
  • Sam 10/29/2020 at 08:05 PM

    Has anyone successfully shipped and received their money back? Or has anyone’s bank accepted the disputed charge and got your money back?

    Reply
  • Teresa 11/24/2020 at 09:04 PM

    Wish I would of done my research. At first I thought it was a mistake and they would take care of it. NO I ordered 80.00 worth of merchandise and they sent me something I didn't order. Reading the comments, same thing. I reached out to them regarding wrong item and they told me to pay to ship it back and they would give me 35% of what I paid out. To send the item back is 35.00. This site is a scam and I advise no one to use them. It's a shame to have thieves out there, that could care less on how much they steal from people. I'm having a hard time with the whole situation because I saved money for Christmas presents and now I'm out the money and the merchandise. Merry Christmas, I hope this comment helps others not to get sucked into this... Read more

    Reply

 
 
 

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