Social Media Scam : support@24servicehelp.com LONEYLIFE

SUSPECTED SCAM!

Date06/16/2020
Fraudulent emailsupport@24servicehelp.com
PseudonymLONEYLIFE
Url / Websitehttps://www.facebook.com
Scam contentsLONELYLIFE, "VISIT OUR STORE" IS UNAVAILABLE; NO PHONE CONTACT; NO support@24servicehelp.com SITE

lonelylife
ORDER #53592
Thank you for your purchase!
Hi, we're getting your order ready to be shipped. We will notify you when it has been sent.
If you have any questions, reply to this email or contact us at support@24servicehelp.com.

Visit our store
Order summary

(Father‘s Day Promotion 60% OFF) - 2020 Upgraded Men's Tactical Waterproof Shorts, Buy 2 Get 10% OFF & Free Shipping × 1
KHAKI / S (34"-35" WAIST)
(Father‘s Day Promotion 60% OFF) - 2020 Upgraded Men's Tactical Waterproof Shorts, Buy 2 Get 10% OFF & Free Shipping × 1
GREEN / S (34"-35" WAIST)
Your comments / analysisAppears to be fraudulent. Reported to AUTHORITIES
Attachment(s)
Other referenceshttps://www.signal-arnaques.com/en/scam/view/220836
https://www.signal-arnaques.com/en/scam/view/202804
https://www.signal-arnaques.com/en/scam/view/250565
https://www.signal-arnaques.com/en/scam/view/231143
More info +What to do in case of scam ?
Warn your friends!

26 comments


  • Adam 06/24/2020 at 10:28 PM

    Ordered same shorts as above still not seen

    Reply
  • George 07/05/2020 at 04:42 PM

    Orders shorts but never got them

    Reply
  • Heidi 07/10/2020 at 03:46 PM

    I received the shorts but were childrens sizes instead of mens large.
    Contacted support by email and they refuse to send a return label for refund.
    Offer me $5 credit after I paid for two pair of shorts.

    I told them I was reporting them to every agency and online site about their fraudulent website

    BUYER BEWARE

    Reply
  • Buffy 07/10/2020 at 05:56 PM

    I was scammed by an internet advertisement from a company calling itself “lonelylife” and paid $68.98 for two pair of waterproof tactical shorts. I placed the order on May 24, and the shipment “tracking” which I was provided claimed the shipment arrived in the US on June 10, but as of July 11, it has yet to be delivered to me. The email address which the company provided for order tracking is for a company calling itself “24servicehelp.com” and the company that received my payment calls itself “FirstRate Co., Ltd.”. I think these companies never shipped me anything, and that their supposed “shipment tracking” is totally made up, as they have only provided inconsistent and nonsensical excuses for their failure to deliver my order.... Read more

    Reply
  • Tammi 07/12/2020 at 10:23 PM

    We were scammed. Bought 2 pairs of shorts for my husband for Father's Day and the sizes are ridiculously too small. Have been trying to get information on how to return them and they will not provide any help. Offered to give us $3. Complete bullcrap and scam.

    Reply
  • T 07/13/2020 at 12:10 PM

    Just got a pair of shorts I ordered from a different company the same day I had also ordered these. Website defunct now. Don’t know if I’ll get the shorts or not.

    Reply
  • Theresa 07/15/2020 at 06:19 PM

    Ordered 4/23, received 7/10 and were very small - they are not US sized...and they will not accept returns for a refund!! Not worth the money even if size worked. DO NOT ORDER!!!

    Reply
  • Leon 07/18/2020 at 06:27 PM

    Same as the others here, ordered shorts that took for ever and was sent super small size, tried to return or refund or correct size but kept getting run around. BTW shorts quality a 3 out of 10. All I can say is I actually got the shorts but wrong size and sub par quality and non existent customer service.

    Reply
  • Eve 07/20/2020 at 02:55 PM

    Same here. I ordered cargo shorts and have not received them. Email customer service.
    Was email back with tracking number that I cannot track.

    Reply
  • Allison 07/21/2020 at 04:06 PM

    Same thing happened to me. I saw the add on facebook under the name Lonelylife. I ordered 2 pairs of shorts for $60 on April 20. After months of trying to check on the order and cancel it and over 25 emails of them telling me to be patient I got the shorts on July 18. I ordered a small based on the sizing chart and they are tiny. They now keep asking if I ordered by the sizing guide and offered $3. Luckily I ordered through paypal so hopefully they will rule in my favor through the resolution center.

    Reply
  • Sally 07/22/2020 at 01:14 PM

    I order these shorts in a large got them and they were not the size I ordered. Email them to return them and they emailed me back and said they would give me 3 dollars. I paid 30.00 dollars for them. Can’t even get in there web page. This is a scam company. Don’t ever buy from them.

    Reply
  • Karen 07/22/2020 at 02:58 PM

    Same for me. Ordered two pairs in May. Just received them. Very small. Won't exchange because they say I didn't order from their size chart. I ordered a medium because it said (36-37) after it and my husband wears a 36 (inch) waist in jeans. Guess that's not what their numbers mean after the size. Very deceiving! Can't find the website from where I ordered them now because I wanted to see their size chart. I do have to admit they usually got back to me in 24 hours - even though the outcome was not good.

    Reply
  • Scip 07/23/2020 at 02:48 AM

    And Facebook continues to keep these advertisements on their website!! I had the same experience. Ordered in May still not received

    Reply
  • David 07/23/2020 at 11:48 PM

    Ordered tactical shorts (2pairs) with shipping over $60.00 totally wrong size, offered $3.00 as compensation just wanted to exchange for correct size, this is a total scam figure I just got taken for $60.00 plus bucks......

    Reply
  • Brewsmiller 07/24/2020 at 01:58 PM

    Same story, ordered two pair of shorts in early May, finally got them in July. Ordered 36-37”, received 30-32”, getting the runaround trying to get a refund or exchange.

    Reply
  • Jodo 07/27/2020 at 02:19 AM

    I received two shorts kids size also. It took almost two months to get. It is a scam from Facebook and it is still scamming people. Facebook don’t seem to care.

    Reply
  • Rob 07/27/2020 at 06:11 PM

    I ordered two pair of men's tactical shorts on May 18. They finally arrived on July 25. Although the shorts ordered were marked with a 34-35 inch waist, they arrived with a measured 31 inch waist. Emails were responded to, but never answered my request for return or refund. Their website www.lonelylife.net is offline and was registered thru Alibaba Cloud Computing (Beijing) Co., Ltd. on November 7, 2019.

    Reply
  • Barney Peterson 07/30/2020 at 01:17 PM

    Same thing happened to me took 3 months to receive with an address being shipped from California. Bought 2 pairs asked for a M and they are the size of a S and the buttons don’t work as well. DO NOT BUY!!!

    Reply
  • Greg G 07/30/2020 at 09:55 PM

    What a Jackass I am for not looking into the company first. Same thing 3 months to get them, size small that cant get past my knees!

    Reply
  • Lisa 08/07/2020 at 07:42 PM

    Total scam. Emails answered denying refund, shorts never received

    Reply
  • Christopher 08/12/2020 at 12:55 AM

    Add me to this list. Well it cast me $60 bucks to learn this lesson.

    Reply
  • Jan 08/13/2020 at 06:58 PM

    Total scam. I received two pair of shorts, size small. They were supposed to fit a 34-35 inch waist. My sons waist is 31 inch and they are too small by 3 inches. I have been in contact with the company every day via email to return and get the correct size or a refund. They offered me $3, 5, 8, 11 and then $22. I refused. I sent them a copy of my invoice and have not heard back.

    Reply
  • TONY 08/14/2020 at 06:11 AM

    SCAMMERS! DO NOT ORDER FROM LONEYLIFE support@24servicehelp.com

    They are a total scam and will send you the wrong product and blame you with no return or refund available. Worst experience i have every had while ordering clothes. RIP OFF WARNING!

    Reply
  • Tom 08/16/2020 at 12:25 AM

    Same problem as everyone else. Ordered 2 pair of shorts waist size 34-45. Arrived 3 months later from China. So small I could not even zipper them closed. Wrote them but got no where. Said I got the right size I ordered. Their sizes are not USA sizes. Listed phone number does not work.

    Reply
  • Miss D29 08/16/2020 at 09:36 PM

    Don't count on Paypal for help. Shipping the shorts back to China costs a minimum of $45 and Paypal will not reimburse you unless you upload a tracking # as proof of a return. I ordered two pairs that are too small so I may return them just to force Lonelylife to have accountability.

    Reply
  • Fisherking 09/15/2020 at 01:14 PM

    I've had same experience as everyone else. Tried to use PayPal to get resolution, but that was a failure as company "offered" to refund if I returned item. The cost of returning was three times the value of the shorts.

    Reply

 
 
 

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