Scam using Paypal : IDEX-14709 182nd Street, Springfield Gardens, NY 11413


PseudonymIDEX-14709 182nd Street, Springfield Gardens, NY 11413
Scam contentsA Yorkie dog that was very lifelike, could move, run.
Your comments / analysisWhat I received after several months was a very small, very cheap stuffed FOX. Didn't even look as good as the ones in the machines at the front of stores. This is absolutely a scam......looks NOTHING AT ALL like the item I ordered. I need to get my money refunded to me right away.
  • This is what I received...... pitiful!
More info +What to do in case of scam ?
Warn your friends!


  • Vicky 10/15/2020 at 06:47 PM

    Same as above. Exactly!

  • Linda 10/16/2020 at 01:12 AM

    Exactly same scam happened to me!!

  • barbara tobar 10/16/2020 at 06:08 PM

    me too

  • james561 10/17/2020 at 10:52 PM

    Got scammed to

  • Nesie 10/18/2020 at 03:24 AM

    I got scammed too! Same exact way

  • Tammy 10/20/2020 at 12:24 AM

    It is definitely a scam.

  • Ginger 10/20/2020 at 07:37 PM

    I ordered 3 talking projector pumpkins. They were supposed to talk with moving mouths, eyes move and make scary sounds. The picture showed pumpkins that were a pretty good size. What I got was three hard plastic pumpkins the size of a grapefruit . They do make sound but they certainly don’t talk or project anything!!! I could have gotten these pitiful things at my local grocer for a quarter of the cost. I am furious! And PayPal is no help at all.

  • Kt 10/21/2020 at 02:30 AM

    I also ordered the talking pumpkins, didn’t get them! I got the same as the other person in the comments! They got me for quite a bit of money! This is a total SCAM!! Now I will have to call PayPal!

  • Eileen 10/21/2020 at 01:48 PM

    Ditto for me... feel like such a sucker!! How does Paypals let them get away with this!!

  • CY 10/21/2020 at 06:08 PM

    Same as above ( SCAM )

  • Karen 10/21/2020 at 08:30 PM

    Yes this is a scam. I ordered a small hand held chainsaw that was a well know product . I ordered it in August from an ad on Facebook and I received a package today and it was a chain. Now what am I going to do with a chain. First time I have been scam from something advertised on Facebook.

  • William Kane 10/21/2020 at 09:12 PM

    Scammed too

  • Sandi Moore 10/22/2020 at 08:46 PM

    Scam as Karen said. I also got hand chain today with NO chain saw. How the fuck does these type of companies get away with this shit? If it was you or I we'd be in prison.

  • Joanna BT 10/22/2020 at 11:50 PM

    I ordered the talking pumpkins as well and got what Ginger did - 3 crappy plastic pumpkins, and same, PayPal keeps telling me to resolve with the seller which there is no contact information for. Definitely NOT worth $60. Never been scammed before on a purchase advertised on Facebook. If anyone has any luck let me know!

  • rich 10/23/2020 at 01:41 AM

    Richie C.

    Yepper I ordered a digital negative viewer and got cheapo 2 dollar camera. Big time scam.

  • june 10/23/2020 at 05:06 PM

    got the same one they need to refund the money

  • Sharon 10/24/2020 at 09:16 PM

    Got scammed also! Ordered the 3 talking pumpkins for $60 advertised on Facebook. Received 3 small useless toy pumpkins.

  • R. LaMattina 10/25/2020 at 12:16 AM

    We just got scammed to...bought what was advertised as 3 large plastic pumpkins with projecting / changing faces that were supposed to talk and sing over 20 original Halloween songs. COMPLETE SCAM. orange plastic crap the size of a grapefruit that flashes. What a nightmare for $60.00. Please if anyone has success getting their money back - share with this group.

  • Mary Ellen 10/25/2020 at 08:45 PM

    Got scammed with three awful pumpkins that make noise and one doesn’t even work. Tiny in size too. The absolute cheapest thing I have ever seen. They should be ashamed sending these things out. How do I get a full refund? I can’t seem to get any answers....

  • jo-jo 10/28/2020 at 10:05 PM

    ordered a mini chain saw. they sent a chain that looked like a bicycle chain twice. what is wrong with this country. shame on you.

  • Dianna Walker 10/29/2020 at 03:29 PM

    I ordered a cat litter box on 9/10 with a price and shipping for $29.98, I keep getting messages that it has been shipped and received a tracking number but when I look up the tracking number it says no tracking information. When I try to contact them they keep saying it's on it's way. How do I get my money back.

    • dlcoffin 11/11/2020 at 05:57 PM

      Same here exactly
      but I received a cheap not even worth $1 dog tshirt with TMNT on it.
      i have reported it to Paypal and they are supposedly contacting them.
      if it does not work I will then contact my credit card company.

  • kathy 10/29/2020 at 08:57 PM

    i ordered yorky and got a cheap gray cat

  • Barb 10/29/2020 at 10:07 PM

    I order 2 scooters and got 2 watches

  • Cecilia 10/29/2020 at 10:13 PM

    Ordered a scooter and fot a watch.

  • NJL 10/30/2020 at 06:23 PM

    yep.. I got scammed too.. ordered a small chain saw and got a chain only.. called paypal and had to open a Paypal account to file a complaint (have not gotten to that point yet) sent an email that was listed on the email I got when I ordered demanding a refund.. really don't think I'll get it but I'm going to make their life miserable by whatever means I can...just terrible!!

  • tamster013 10/30/2020 at 06:51 PM

    Ordered a scooter and got a watch too! Hopefully paypal with do what is right and refund my money. They need to stop letting them use paypal services for these scams!!!

  • Half baked 10/30/2020 at 07:43 PM

    Ordered a scooter and got a watch and NO SCOOTER! I also hope PAYPAL does what’s right and refunds the money.

  • ochry 10/30/2020 at 08:11 PM

    Ordered a pool skimmer and got a dime store diamond ring! Paypal needs to investigate better! They denied my claim but I am now reopening the dispute. Seller closed their store and disabled their email account.

  • Ronald 10/30/2020 at 08:59 PM

    I ordered the chain saw & also got a chain, as above. Facebook has to pat attention to the scammers & not just the money they are paid to push this crap.

  • b 10/30/2020 at 09:30 PM

    ordered the chain saw on only got a chain. total scam

    ordered the work table and got nothing....used paypal

  • Gillian 10/30/2020 at 10:27 PM

    what is the name of the company you all ordered from? I just received an item of clothing that I didn't order, with no shipping invoice, and all it says is IDEX and the address you're responding about, on the return address.

  • Gillian 10/30/2020 at 10:28 PM

    I'm wondering if this is a shipping facility for one of the companies I do order from, like Shein.

  • Frances 10/30/2020 at 11:25 PM

    Bought what was supposed to be a lifelike dog, instead I got a cheap stuffed animal. Going to write to the BBB and need to see about getting my money back.

  • Donna 10/31/2020 at 01:14 AM

    I ordered a 10' inflatable Frosty the Snow man that had the kids in the belly of it moving around couple months ago. I received an inflatable snowman costume.

  • Carlos 10/31/2020 at 05:19 PM

    The company is called Xinzhou Information Technology (Shenzhen) Co., Ltd. AKA IDEX. I lost big to this company. Face book should be sued. Class Action.

  • Peel5148 10/31/2020 at 08:22 PM

    I too ordered the lifelike yorkie that was to move, talk, etc., and received a small dime store stuffed fox or something. I emailed them demanding a full refund. Here is their email address for anyone else that was scammed. Blow their emai up.

  • 954rockinturtle 11/01/2020 at 01:04 AM

    yes i got scammed

    as well, ordered something and they sent me a cheap watch. I know I didn't order.

  • Duncan 11/01/2020 at 10:33 AM

    Anyone got the email address for Pretty Pilus ??

  • Lori 11/02/2020 at 07:24 PM

    I ordered 2 electric Christmas snow globe lantern in September and just received 2 watched instead. I have filed a complaint with PayPal and I hope to get a resolution.

  • Pat 11/02/2020 at 07:43 PM

    I ordered a 24" Christmas Wreath. What I received isn't even 12", is falling apart and is a total piece of junk, I would not even buy this from my local Dollar Store. I have notified Pay Pal and my credit card company.

  • Joni 11/03/2020 at 01:10 AM

    I just received a watch . A mans watch I didn’t order . I am so mad ! I ordered I believe was character set for my grandson or now that I am reading I order a Christmas lantern too maybe that’s why I didn’t get a watch .

  • Brenda 11/03/2020 at 01:31 AM

    SERIOUSLY......I also bought the small Sthil chainsaw. I revieved what looks like a bicycle chain. Not cool.

  • Gloria 11/03/2020 at 02:20 AM

    I too ordered a small Sthil chainsaw and received a small hand saw. Gloria

  • Rita 11/03/2020 at 03:58 AM

    I ordered a mini chainsaw and got the chain. We laughed about it because we figured it was a scam after 3 months. When I paid for it i didn't want to use paypal but it took me right to it.. After they got my money there was no tracking number and no phone number just 3 different emails. I sent an email but of course there was no reply. So hell yes this is a scam!!! Several of you talked about trying to get your money back from paypal, so why not let your bank handle it

  • Joan 11/03/2020 at 09:26 PM

    I ordered a litter box. I got an xs pet shirt.

  • rinky dink 11/04/2020 at 01:17 AM

    I ordered 3 GPS locaters .
    Turns out they need sim cards which weren't shipped with the locators.

    They have instructions from hell and I don't have a clue as to how to use them .
    I will never order of face book again . If it doesn't come from amazon don't buy it

  • susan 11/04/2020 at 07:30 PM

    I purchased glasses that do not refract...I want to return and get money back I want a return authorization for the return.;

  • Kristem 11/04/2020 at 08:23 PM

    I also purchased a litter box and received (after many months) an XS pet shirt. It doesn't even fit any of my animals (dogs, cats and a rabbit).

  • Peter 11/04/2020 at 10:37 PM

    I ordered a mini electric chainsaw and got a hand held small saw. When I paid for it i didn't want to use paypal but it took me right to it.. After they got my money there was no way to get hold of them, i think you guys are right, scam. scam. at this point i will just cut my loses. and never other anything on facebook again.

  • Doug 11/05/2020 at 08:55 PM

    At least you got the dog!! I got some cheap carnival level watch!!

  • lauren 11/06/2020 at 01:23 AM

    I got mail from Idex to send me meibo watches... i never order this

  • Scammed In NH - By vendor and Paypal! 11/06/2020 at 03:18 PM

    Shame on Paypal for letting this happen. I got a chain instead of the saw and Paypal has given me the run around. It's to the point now that I can't respond and time will run out so the scammers get the money. Paypal must be in on this because they are responding like robots and not from a logical sense.

  • Treasa 11/06/2020 at 04:31 PM

    I received a meibo watch ... unfortunately have NO idea what I ordered!!! But I know for sure I didn't order this. Can't find anything from IDEX on my CC or Paypal - so don't even know what I was charged

  • Roxie 11/06/2020 at 06:44 PM

    I just received a teenage mutant ninga turtle dog shirt! We don't have a dog!!! How do I file a claim???

  • Denise 11/07/2020 at 07:24 PM

    I also ordered the 10' Frosty with the projection belly and got a $2 led light.

  • Kimberly 11/07/2020 at 11:16 PM

    1me too

  • george 11/08/2020 at 01:14 AM

    was supposed to get a large solo stove fire pit and all they sent ma was a small one that you can not use anywhere
    . no phone call them and no return slips.

  • Irene 11/09/2020 at 09:07 PM

    I ordered the small chain saw and after a couple of months, received a small hand held saw. I bought this to use a a campground, because I’m older and I don’t have the strength to use a hand held saw.There is no phone number to call, so yes, this is definitely a scam. I guess I could say I’m lucky because I got a saw. Some people got chains. Lesson learned.

  • DLC 11/11/2020 at 05:08 PM

    I figured out what I ordered by searching my emails and the tracking they had on their website...
    I ordered a cat litter box

    I don’t even know what I ordered

    but what I got was an itty bitty teeny teenage mutant ninja turtles dog shirt

    I don’t even own a dog and it definitely wouldn’t fit either of my cats.

    i have opened a claim
    with paypal
    and will contact my credit card company if that does not work.

  • Rachel 11/22/2020 at 06:28 PM

    I ordered a cat litter box and received a cheap shirt for a dog. I don’t even have a dog.
    Has anyone been able to recoup their money.

  • John Spec 11/23/2020 at 05:15 AM

    People, you cannot trust the adverts on social media. They are targeting the vulnerable. Social Media is a captive audience for scammers. Buy from legitimate retailers that you know or have known others to have good experience with.

  • David 11/23/2020 at 09:44 PM

    I was scam also I just received the item they send a little folding knife that cost about 4 dollars, instead of the hand held chain saw with the 18volt rechargeable battery and charger that I had order. I'm trying to get paypal to help me get my 34.89 back but I think paypal is just as bad as they are, paypal is not returning my calls, and there chatting services really sucks. Of paypal does not get my money I'll be cancelling my account with them.

  • Ken 11/24/2020 at 02:39 PM

    I think I might have been SCAMED as well. I purchased 3 of the same items (screw remover tool) have recieved 1 which is faulty. Have tried to contact them and have opened a complaint with PayPal. will have to wait and see the outcome.



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