Social Media Scam : support@joyanswer.com 1519587308 newwaylives

SUSPECTED SCAM!

Date11/10/2020
Fraudulent emailsupport@joyanswer.com
Pseudonymnewwaylives
Url / Websitehttps://newwaylives.com/
Telephone1519587308
Scam contentsshipping@24hservice.vip via sendgrid.net
Oct 10, 2020, 5:59 AM
to me

Dear 'Celeste Houston':
Thank you for purchasing from us.
Your order number is '2765356859552' and the product name is '(Last Day Promotion - 50% OFF) 2 in 1 Hair Curler and Straightener' .We are glad to tell you that your order has been shipped by the carrier 'DHL'.
The tracking number of your order is '6900958794'.
You can track your parcel here:'https://www.17track.net/en'.
Please wait one or two days for the status update.
If you have any questions, please contact us at shipping@24hservice.vip any time and we will
assist you in tracking your parcel.
Best regards.
Your comments / analysisI purchased the item through paypal on Sep. 29, 2020. I requested status of the shipment on Oct 5th, they returned an email that it was shipped then again I received the above email stating it was shipped. On Oct 17th at 7:55pm I requested the tracking number, they returned an email stating they were off, working hours are 10am-7pm (GMT 9) mon- fri. On the 18th, they sent an email stating the package was sent to the wrong address. On the 19th I requested the shipping information again, they replied it may take a few days for the system to update.
Attachment(s)
  • advertisement on facebook
  • email correspondence
  • email correspondence
Other referenceshttps://www.signal-arnaques.com/en/scam/view/309264
More info +Chargeback: how to get your money back after a scam
What to do in case of scam ?
Warn your friends!

9 comments


  • Tab 11/28/2020 at 12:54 AM

    I purchased a straightener from a site called www.newwaylives.com. And the site is a scam because when I looked back at the site it was no longer available. And it was smaller than I thought it was.

    • jacqus kalis 12/22/2020 at 12:50 PM

      I purchased a straightener from a site called www.newwaylives.com. And the site is a scam because when I looked back at the site it was no longer available. And it was smaller
      Customer_service_phone_number+1 8O5 6O8 54O6
      Customer_service_phone_number+1 8O5 6O8 54O6
      Customer_service_phone_number+1 8O5 6O8 54O6
      Customer_service_phone_number+1 8O5 6O8 54O6

    Reply
  • Karyn W 12/04/2020 at 09:11 PM

    I purchased a curling iron and was sent a dollar store product, which was not the same item I paid for. They are a bait and switch company and refuse to give me my money back. Even giving them the photos of what I ordered and what they sent which is completely different.

    Reply
  • Shaniqua Wade 12/11/2020 at 02:16 PM

    Same scenario happened to me . Im still searching for my money back. Who do we contact?

    Reply
  • Suzy 12/22/2020 at 03:28 AM

    Absolute scammers.

    Do not buy.

    Still waiting after two months

    Reply
  • Meca1210 12/25/2020 at 02:35 AM

    I'm still waiting success since October and all the emails say it's in transit and they can't refund me my money

    Reply
  • Monnie clark 01/11/2021 at 01:26 PM

    I purchased a flat iron in September and still haven’t received it and it is now January the next year, I requested a refund and they said I couldn’t get one and blamed it on the shipping company for me not receiving it, this company is a scam

    Reply
  • Caryn 01/13/2021 at 07:27 PM

    Definitely a scam. I have a huge trace of emails from joyanswer.com. I purchased a little life like dog back in September which still hasn’t arrived. I have also requested a refund and emails have now stopped. The advertisement was originally on Facebook. Surely Facebook has to be accountable for their sponsored advertising. 😡😖

    Reply
  • Monica 01/21/2021 at 05:43 PM

    I place my order in October and i got a confirmation number and i email them but i still haven't gotten anything. I was told that it was at my door and i look but nothing was there. I was told that logistic was processing and still no responds.

    Reply

 
 
 

Your comment will be added
just after your validation